Office Incharge

Guardian Life Insurance Limited

  • Narsingdi, Dhaka
  • Permanent
  • Full-time
  • 7 days ago
Responsibilities & Context:The Incharge of Ghorashal Area Office will be responsible for ensuring smooth operational and administrative functions of the branch, supporting sales teams, coordinating underwriting and customer servicing, and maintaining compliance. The role will act as a bridge between Head Office and the field force to ensure service excellence and operational efficiency.Key ResponsibilitiesUnderwriting & Customer Servicing
  • ·Coordinate with Underwriting Department for proposal processing.
  • ·Ensure timely delivery of policy documents and customer communications.
  • ·Handle client queries and complaints in coordination with the Customer Service and Branch Service Team.
Sales Team & Field Force Support
  • ·Provide operational support to sales teams to achieve business targets.
  • ·Facilitate licensing and compliance requirements for field force members.
  • ·Monitor and track sales contests, incentives, and business performance updates.
Administrative & Compliance Responsibilities
  • ·Oversee daily administrative activities of the Area Office.
  • Supervise support staff and ensure office discipline, efficiency, and service orientation.
  • Maintain accurate record-keeping and ensure compliance with company policies and regulatory requirements.
Office & Facility Management
  • Ensure cleanliness, safety, and upkeep of the Area Office premises.
  • Monitor utilization of office resources, assets, and ensure cost efficiency.
Coordination with Head Office
  • Act as a liaison between Head Office and the Area Office for cross-functional activities.
  • Ensure timely submission of reports, data, and feedback to relevant departments.
  • Support implementation of new initiatives, systems, and business processes from Head Office.
Education Requirements:
  • Bachelor of Business Administration (BBA) in Business Administration
  • Bachelor of Business Administration (BBA) in Management
Experience:
  • At least 2 years
Additional Job Requirements:
  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum 2 years of experience preferred in a Life Insurance Company with exposure to branch operations, customer service, and/or sales support functions.
Key Competencies & Skills:
  • Strong leadership and people management skills.
  • Good communication and coordination abilities.
  • Knowledge of insurance operations, underwriting, and customer service.
  • Strong administrative and compliance orientation.
  • Problem-solving and decision-making ability.
  • Proficiency in MS Office and business reporting.
Compensation & Other Benefits:
  • Mobile bill,Performance bonus,Provident fund,Weekly 2 holidays,Insurance,Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2
Company Information:Guardian Life Insurance Limited is the fastest growing life insurance company in the country. Its main sponsors are Apex, BRAC, and Square and other reputed local and foreign investors. Guardian Life Insurance Limited is committed to the same high values, standards and culture as espoused by our sponsors. Guardian Life Insurance Limited has a vision to bring about a positive change & trust in the life insurance business, through product and process improvement, operational efficiency, excellent service and customer focus. It was established in January 2014 and has already managed to achieve an admirable position in the Insurance Industry and aims to achieve much higher standards in the coming years. Insurance is one way of being prepared for the worst; it offers the surety that the economic part of the pain will be taken care of, Guardian Life Insurance makes every effort required to deliver the best to its customers by providing them with world class insurance and outstanding customer service. They have begun their journey with the motive of offering their customers a healthier, secure and more hopeful future. Guardian Life Insurance assures a highly skilled and well-informed workforce united with a blend of the latest technology in order to go the extra mile for their valued customers. Innovation, proper risk management and prudent investment mechanisms are our tools in ensuring maximum financial benefits for our customers. The paid up capital of the company is BDT 33.67 Crores and authorized capital is set at 200 Crores, Guardian Life Insurance is determined to build confidence in the hearts of our sponsors through great administration. Guardian Life Insurance Limited is seeking highly motivated and talented individuals who have integrity, the relevant experience and a positive attitude to help us bring about the desired change in the Life Insurance industry.

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