Responsibilities & Context:Handle customer inquiries and complaints through phone, email, or live chat.Provide accurate, valid, and complete information to customers.Maintain positive and professional communication with clients at all times.Keep detailed records of customer interactions.Contribute to team efforts by accomplishing related tasks as needed.Education Requirements:
HSC
Experience:
At least 1 years
The applicants should have experience in the following business area(s): E-commerce
Freshers are also encouraged to apply.
Additional Job Requirements:
Age 22 to 30 years
Most important Excellent verbal and written communication skills in English.Proficiency in basic computer applications such as Microsoft Office, Excel and Google sheet managementWillingness to learn and adapt to new software/tools as required.Strong interpersonal skills, patience, and a customer-focused mindset.Ability to multitask, prioritize, and manage time effectively.Skills & Expertise:Basic computer skill,Good English proficiencyCompensation & Other Benefits: