The STECH Group is a Bangladeshi-owned and operated business conglomerate with interests in various industries, such as HR management, agro-fisheries, auto bricks, trading, education consultancy, Healthcare services, tours & travels etc. The group aims to improve the current economy and provide employment opportunities to the mass people of Bangladesh. Additionally, STECH Group is involved in Blockchain Technology, providing IT services globally. The group is committed to social welfare and plans to establish 'STECH Foundation' to provide support and assistance to underprivileged individuals. STECH Group has recently established a new venture named JG Healthcare Ltd. a very well equipped modern diagnostic & medical center to provide best quality medical consultancy & diagnostics service & also a state of the art Pharmacy to provide all types of prescribed medicine solution support to general customers.Role Description:This is a part time on-site role as a Sales Counter Executive at JG Healthcare Ltd. a sister concern of STECH Group located in Matikata, ECB, Dhaka, Bangladesh. We are seeking a highly motivated and customer-oriented individual to join our team as a Sales Counter Executive. The successful candidate will be responsible for the sales process from inception to the execution of the order, providing exceptional customer service, processing sales transactions, and maintaining accurate inventory records. Your responsibilities include taking orders, answering questions relating to the order, receiving payment and executing the order. You should provide quick and efficient service, ensure maximum customer satisfaction and resolve all queries professionally. An outstanding counter salesperson should display a positive attitude focusing on customer satisfaction, maintain an orderly appearance and possess excellent interpersonal skills.Job Responsibilities:Greeting customers as and when they enter the store and taking orders.Understanding the customers' requirements and specificationsAssist customers with product inquiries and purchasesProviding the customers with solutions instantlyProcess sales transactions accurately and efficientlySolving all the customer's complaints and issues about the product.Making sure the customer is satisfied with the products offered to them.Maintaining a strong relationship with new customers.Updating customer's information in the computer system for future reference.Checking the store inventory and reporting it to the Store Manager.Offering excellent customer service and customer satisfaction.Ensuring the space is clean and tidy all the time.Processing customer's payments in the form of cash or card.Adhering to all the rules and regulations of the organization.Reporting any mishaps and accidents to the Store Manager.Performing daily inspection of store and inventory room.Assisting customers with queries and providing solutions quickly.Possessing excellent product knowledge to inform and increase sales.Following up on orders to prevent delay and frustration.Cleaning the customer area during quiet times to ensure a neat appearance.Ensuring that each customer leaves the store satisfiedProfessional Requirements:Prior experience of minimum 2 Years in retail sales or customer service (pharmacy) is mandatory.Ability to work in a fast-paced environment and handle multiple tasks simultaneouslyBasic computer skills and familiarity with point-of-sale systemsExcellent communication and interpersonal skillsAbility to work under minimal or zero supervision.Physical Demands:Ability to stand for extended periods of timeAbility to lift and carry up to 30 kgAbility to bend, stoop, and reachWorking Conditions:Work is primarily performed indoors in a retail environmentMay be required to work evenings, weekends and holidaysMay be exposed to loud noises and varying temperatures.Salary and Benefits:Salary will be commensurate with experience. We offer a comprehensive benefits package that includes health insurance, paid time off and retirement savings options.Educational Requirements:Graduate in any disciplineKnowledge and use of cash registerExcellent interpersonal and communication skills.Good personal appearance.Conflict management skills preferred.Ability to solve customers' problems promptly.Ability to offer outstanding customer service.Quick decision-making abilities.Excellent interpersonal and organizational skills.A detailed and customer-oriented individual.Strong work ethics & ability to multi-task.Interested candidates are requested to apply through BDJOBS web portal. Those who can join immediately & have minimum 2 years of working experience as a Sales Counter Executive only are encouraged to apply fast. Best of luck.Website: www.stechgroupbd.com, www.jghealthcare.comSkills & ExpertisePharmacy Sales relatedCompensation & Other Benefits
T/A, Mobile bill, Medical allowance, Performance bonus, Provident fund, Insurance, Over time allowance