Reservation Officer / Sr. Executive (Ticketing & Tour)
Travel Destination BD
- Uttara, Dhaka
- Permanent
- Full-time
- Provide professional travel advice to clients regarding destinations, flights, visas, and travel requirements.
- Book and issue airline tickets (domestic and international) using GDS/airline portals.
- Arrange hotel reservations, tour packages, transportation, and travel insurance.
- Handle visa application support, documentation, and embassy submission (if applicable).
- Create customized itineraries and holiday packages based on client needs.
- Maintain excellent customer service and build long-term client relationships.
- Keep up to date with travel regulations, visa rules, airline policies, and promotional offers.
- Handle inquiries via phone, email, and social media promptly and professionally.
- Ensure accurate record-keeping of bookings, payments, and client details.
- Customer-focused attitude with attention to detail.
- Bachelor/Honors
- Masters
- Higher Secondary
- At most 3 years
- The applicants should have experience in the following business area(s): Travel Agent
- Age At least 22 years
- Knowledge of GDS systems (Amadeus, Sabre, Galileo) or airline portals is an advantage.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Good organizational and problem-solving abilities.
- Proficiency in MS Office and online booking platforms.
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