Branch Operations Manager (Executive Officer / Senior Executive Officer)

• Ensuring compliance and control of overall branch operational activities with bank's internal policies, regulatory laws and standard procedures
• Authorizing financial and non-financial transactions by ensuring proper verification of source and support documents.
• Coordination with relevant department related to Branch Operation and ensuring Service Level Agreement
• Preparing all internal and external reports ensuring accuracy and timely submission to regulatory authority, Head Office and internal stakeholders as per requirement
• Acting the role of coordinator during branch audit
• Ensure high quality customer services through team of Customer Service Officers/ Relationship Officers & ensure business targets and met
• Continuously identifying areas of improvement and initiate action wherein necessary
• Regular checking in the unit for updating DCFCL & other compliance activities
• Ensure all business transactions are in compliance with internal policies and procedures as well as external regulatory requirements;
• To ensure compliance with existing AML policies of the bank & local directives to prevent Money Laundering

• Masters

• Post-Graduation from any reputed university with no Third Division/Class

• At least 6 years

• Age At most 48 years

• Minimum 6 years of experience in reputed banks preferably 2 years' experience in similar role
• Solution oriented and able to work effectively in a fast-paced environment and contribute ideas
• Experience of working in a centralized process and real time on-line banking environment is preferable
• Strong knowledge of Branch Operations, Regulatory Requirements, General Banking, Lending Operations & Credit Management, is required
• Excellent interpersonal and communication skills
• Sufficient skills to operate Microsoft Office Applications/ banking software

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