Manager & Head of - IT Support

NOAPARA GROUP

Dhaka
Permanent
Full-time

17 days ago

Responsibilities & Context:Job Context: Noapara Group is a country leading reputed group of Companies. It has Eighteen sister of concerns having proven record of business experience in country & abroad for four decades looking Manager & Head of IT(Female) for its corporate office. We believe in Users satisfaction, Priority in social responsibility, To reach in hub of the farmers as well. The Head of IT should be capable of IT operation of this group.Job Responsibilities: -Mail Server Maintenance

Configure, monitor, and troubleshoot email servers (Postfix, Zimbra).
Manage user accounts, spam filters, and email backups.

User Computer Repair & Maintenance

Diagnose and fix hardware/software issues on desktops, laptops, and peripherals.
Install and configure OS (Windows, Linux, macOS), drivers, and software updates.

IP Telephone System Repair & Maintenance

Set up and troubleshoot IP phones (e.g., Cisco, Avaya, Yealink).
Configure SIP trunks, extensions, and call routing.

Basic Website Building & Maintenance

Develop and update simple websites using WordPress, HTML, CSS, or basic CMS.
Fix broken links, update content, and ensure website security.

Access Control Device Setup & Maintenance

Install and configure biometric systems, RFID cards, and electronic door locks.
Troubleshoot connectivity and access permission issues.

Small Office Internal Network Troubleshooting

Set up and maintain LAN/Wi-Fi networks (routers, switches, firewalls).
Diagnose connectivity issues (IP conflicts, DNS, DHCP problems).
IT Strategy & leadership
IT Infrastructure Management
IT Security & Data protection
IT Application & Business System
Budget & Resource Optimization

Education Requirements:

Master of Science (MSc) in Computer Engineering

Certifications like CCNA, RHCSA, RHCE, MCSA, or CompTIA A+ (preferred but not mandatory).

Experience:

At least 12 years
The applicants should have experience in the following business area(s): Group of Companies

Additional Job Requirements:

Age At least 30 years
Only Female

IT support, System Analysis & maintenance
Hands-on experience in IT support, networking, and hardware repairs.

Knowledge of:

Email servers (Exchange, SMTP, IMAP).
IP systems and IP telephony.
Basic web development (WordPress, HTML).
Access control systems (ZKTeco, HID).
Networking (TCP/IP, VPN, subnetting).

Compensation & Other Benefits:

T/A,Mobile bill
Salary Review: Yearly
Lunch Facilities: Full Subsidize
Festival Bonus: 2

As per policy

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