Responsibilities & Context:Working Hours: Saturday to Thursday: 5:30 PM - 9:00 PM plus Friday: 9:00 AM - 5:00 PM OR 1:00 PM - 9:00 PM | 7 days a weekUniversity's running students are also encouraged to apply if they have proven experience in the job responsibilities listed below.Job Responsibilities:Attend client/student calls and respond to inquiries.Counsel students on courses and programs.Convert inquiries into confirmed enrollments.Collect enrollment fees and follow up with clients.Coordinate with instructors regarding classes and schedules.Maintain accurate records and update student progress.Education Requirements:
Bachelor/Honors
Additional Job Requirements:
Age 20 to 30 years
Excellent communication skills in English and Bangla.Basic computer skills for calls, emails and record-keeping.Good organizational and multitasking abilities.Prior experience in student counseling is a plus.Candidates residing in Uttara will be given preference.Skills & Expertise:Call Center,Customer Care,Customer Service,Customer Support/ Client ServiceCompany Information:Nexus Academy is an Australia-based premier learning platform offering high-quality language training, as well as corporate and professional development programs. Our mission is to empower students, migrants, and professionals with the skills and knowledge needed to succeed in today's world. We provide a wide range of language courses, including IELTS, PTE, General Spoken English, French, Japanese, Mandarin, German, Korean, Italian, and Arabic; to help learners achieve fluency and confidence. Additionally, our IT training and soft skills programs are tailored to meet modern job market demands. Our vision is to create a global community of confident, skilled learners prepared for personal and professional success. With a focus on quality education and practical outcomes, we help clients enhance their language proficiency, boost employability, and achieve their goals.