Executive - Key Account Management

Dhaka
Permanent
Full-time

3 days ago

Responsibilities & Context:PRIMARY RESPONSIBILITIES:Visit Key customers, Buyer local liaison office, Buying House in a regular basis to build Business relationship, ensure Business from them and collect information of Business movement and act accordingly.Generate leads for new SGS services and access to new customer business unit with existing SGS services.Managing the efforts of sales and extend support to deliver superior customer service to customers.Key Account approaches with all relevant internal team (lab, S&M, Finance-Credit Management and CS).Daily monitor the activity of report releasing, active and hold status with operation team and update to customer accordingly.SPECIFIC RESPONSIBILITIES:- Arrange technical seminar on Buyer protocols after certain intervals.- Establish action plan and implement the same.- Generate leads for new SGS services and access to the new customers.- Be aware competitor activities, developments and financial performance where possible.- Handling claims/complaints from customer side in a professional manner.- Develop new Buyer program.- Communicate with Global Key Account Manager (GKAM), Regional Key Account Manager (RKAM) regarding updates on Buyer Manual/protocols.- Liaison with S&M team to make compile efforts and set strategy for hunting lost business from the competitors.Education Requirements:

Bachelor of Science (BSc) in Textile Engineering
Master of Science (MSc) in Chemistry

For candidates with proven experience in textile - sales and marketing, customer service education background may consider.Experience:

3 to 4 years
The applicants should have experience in the following business area(s): Textile, Third Party Auditor (Quality, Health, Environment, Compliance

Additional Job Requirements:Sound judgment, integrity, and adherence to SGS ethical standards.Good knowledge in MS word, Excel, Power point etc.Able to work independently.Travel extensively in anywhere in the country.Skills & Expertise:Good communication skills,Good English communication skills (verbal and Written),leadership and negotiation,Sell to Customer NeedsCompensation & Other Benefits:

Salary Review: Yearly
Festival Bonus: 2

Medical AllowanceProvident FundGratuityAnnual Leave EncashmentHealth Insurance Including Spouse & 2 ChildrenLife InsuranceProfit BonusDress AllowanceFestival Bonus: 2 (Yearly)Company Information:SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Our brand promise - when you need to be sure - underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

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