BPO Operations Executive (Night Shift)

BPO Doctor

  • Dhaka
  • Permanent
  • Full-time
  • 10 days ago
Responsibilities & Context:BPO Operations Executive (Night-Shift)Job Responsibilities:
  • Customer Interaction: Handle inbound/outbound calls, emails, or chats to assist customers with inquiries or issues.
  • Issue Resolution: Resolve customer complaints or problems promptly and efficiently.
  • Product Knowledge: Provide accurate information on products, services, or processes.
  • Performance Targets: Meet key performance metrics like call handling time, customer satisfaction, and issue resolution.
  • Documentation: Maintain accurate records of customer interactions and actions taken.
  • Team Collaboration: Work with team members to achieve departmental goals and improve service quality.
  • Compliance: Follow company policies and ensure compliance with relevant regulations
Education Requirements:
  • Bachelor/Honors
  • Higher Secondary
Additional Job Requirements:
  • Age 19 to 27 years
  • Only Male
Only Freshers.Good in English (Written and speaking)Can work on the night shiftExcellent in Microsoft OfficeStrong practical knowledge of operating computer functionsGood typing speedAbility to convey tone and intent clearly through textFast and accurate typing skillsFriendly, professional, and responsive communication style.Skills & Expertise:Computer skill,English typing,Hard Working,Hardworking and Passionate. Punctual,MS Office,Working under pressureCompensation & Other Benefits:
  • Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2
Company Information:BPO Doctor is a leading Business Process Outsourcing (BPO) company based in Dhaka, Bangladesh. Established in 2025, we specialize in providing comprehensive outsourcing solutions to businesses worldwide, helping them streamline their operations and enhance efficiency. We offer a range of services including customer support, technical support, data entry, back-office operations, and finance & accounting services. At BPO Doctor, we are committed to delivering high-quality, cost-effective solutions to businesses across diverse industries such as telecommunications, healthcare, finance, and retail. With a highly skilled team of professionals and advanced technology infrastructure, we ensure our clients receive exceptional services that drive growth and innovation.

Bdjobs

Similar Jobs

  • Operation Executive (Female, Night Shift)

    Real Link Creation Limited

    • Dhanmondi, Dhaka
    • Tk. 25,000-28,000 per month
    Responsibilities & Context: Monitor calls made by Customer Relationship Officers (CROs). Follow up on day-to-day operational tasks and ensure timely completion. Receive and ha…
    • 1 day ago

  • Executive - Digital Advertising (Night Shift)

    SEBPO

    • Dhaka
    • Tk. 15,000-18,000 per month
    Responsibilities & Context: SEBPO is looking for experienced or fresh graduates who want to build their careers in the Digital Advertising Industry by working in our Digital Adve…
    • 3 days ago

  • Call Center Executive - International (Night Shift)

    Dynamic BPO

    • Mohammadpur, Dhaka
    • Tk. 16,000-25,000 per month
    Responsibilities & Context: Do you have what it takes to join our growing team? Our team is growing. Come join us on the journey. We are looking for a Call Center Representativ…
    • 3 days ago