Billing Officer (IPD&OPD)

Ar-Raha Hospital & Diagnostic Ltd.

  • Dhaka
  • Permanent
  • Full-time
  • 17 days ago
Responsibilities & Context:Welcome all customers and patients with a smiling face, proper manners, and courtesy, and provide necessary assistance.Provide accurate information to patients regarding hospital services, different departments, doctors' schedules, and tariff/fees.Prepare and properly hand over invoices for all financial transactions including patient registration, consultation fees, investigation/pathology test bills (indoor & outdoor), and pharmacy bills.Listen to patients' queries, complaints, and problems patiently, resolve them, or refer to the relevant department.Maintain discipline, cleanliness, and a pleasant environment at the hospital's front desk and reception area.Control visitors' entry, provide information, and give directions as needed.Properly preserve and update patient records, files, and necessary documents.Sincerely perform special duties, reporting, or additional tasks as assigned by the management.Maintain polite and courteous behavior with patients and their attendants, upholding the reputation of the hospital.Take quick decisions in emergency situations and assist in providing proper service to patients.Follow hospital policies, rules, and protocols, and work with a team spirit.Education Requirements:
  • Bachelor of Business Administration (BBA)
  • Master of Business Administration (MBA)
Experience:
  • At least 3 years
  • The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre
Additional Job Requirements:
  • Age At least 22 years
  • Only Male
  • Must be skilled in handling patients and managing the front desk.
  • Must be able to work in morning, evening, and night shifts.
  • The candidate must work as a full-time employee; part-time employment elsewhere is not allowed.
Company Information:Ar-Raha started its arduous journey in the year 2019 with the objective of rendering healthcare services at affordable range in a tranquil environment following the Islamic Shariah obligations. We strongly believe in sustainable healthcare supports which benefit the struggling general people who are in dire need of improved treatment but cannot afford to go to any developed hospital due to their economic hardship. Our aim is to mitigate the human sufferings by treating the people in general so as to ensure their sound mental and physical heath with equal opportunities and values. Embracing constant development with steady growth on the quality patient care services is our principal focus in unlocking each door of clients' satisfaction. Emphasis on the priority in superior service delivery, passion, and learning the needs of patients are our esteem concern for professional development. Hospital operation management is striving hard relentlessly round the clock to navigate through the ongoing multidimensional challenges, and implement the decisions taken by the Board of Directors on all aspects of operations, strategy, policy, and financial matters. Time-bound action plan is being pursued to ensure enhancement of qualitative improvement taking account of regulations, healthcare policies, and budgets. For that our focus remain on examining existing mechanisms constantly to upgrade the patient care quality, reduce cost of treatment and other associated expenditures. Ar-Raha with its commitment to ensure treating environment with shariah compulsions by a team of highly educated and experienced medical professionals. The physicians offer a wide range of services including laboratory tests, examinations, and specialist consultations. The gradually diversified services has changed the public perception where people of adjoining area now believe that quality service rendered by the healthcare professionals fulfill their needs and aspirations. Valued opinions from the physicians and medical practitioners are given utmost priority in acquiring operational excellence of the Hospital, Laboratory, and Pharmacy. Ar-Raha with its unique shariah value driven environment designed to conform to the standard healthcare services provide exceptional opportunity to the willing potential candidates for pursuing professional career guaranteeing the quality of human life. We encourage the energetic, ambitious, intelligent, and committed individuals to join our existing team to strengthen and excel their career in this vision-driven Hospital.

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