Sales and Service Engineer

SMI Scientific Supply

Dhaka
Permanent
Full-time

21 days ago

Responsibilities & Context:Workplace: Office and customer side.Key Responsibilities & ContextInstallation, maintenance, and service for laboratory instruments.Conducting installation, commissioning, and operational training.Troubleshooting, diagnosis, and repair of instruments.Preparing and updating customer databases and providing monthly service reports to management.Developing a strong company brand image through quality service.Ensuring timely service and maintenance for clients.Visiting prospective customer labs and following up with existing clients.Coordinating with various internal teams (Management, QC, Procurement, etc.) to ensure smooth business growth.Managing the procurement of spare parts and accessories.Collecting and analyzing maintenance and service data for management.Supporting and leading continuous improvement activities.Finding new customers and building strong client relationships.Performing any other tasks assigned by management.Education Requirements:

Diploma in Engineering in Electrical & Electronic Engineering
Bachelor/Honors

Bachelor`s degree from any reputable institute.Diploma in Electrical or Electronic engineering.Experience:

At least 3 years
The applicants should have experience in the following business area(s): Retail Store, Trading or Export/Import, Importer, Shop/Showroom

Additional Job Requirements:

Age 20 to 30 years

Skills: Strong problem-solving, adaptability, interpersonal, and communication skills. Ability to work in a team and demonstrate leadership.Career Highlights: Adequate knowledge of MS Office.Personal Highlights: Hardworking, passionate, punctual, pious, sincere, honest, self-motivated, and capable of working under pressure.Experience: 3 Years' experience in laboratory instruments.Compensation & Other Benefits:Salary: Yearly reviewBenefits: T/A, Tour allowance, Lunch facilities, and two festival bonuses. Other benefits as per company policy.Company Information:Scientific Instruments, Chemicals, Glasswares, Importer & General Order Supplier

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