Associate - Operations

Dhaka
Temporary
Full-time

24 days ago

Location: CRP Hospital Building, Bhashantek Road, Mirpur 14th area, Dhaka
Start Date: ImmediateWorking hours and Vacancy:We are hiring in 2 different shifts.

Day Shift - Vacancy: 15
Night Shift - Vacancy: 3

Working days: 5 days per weekWork Mode: On-site, Fully Work from officeEmployment: Contractual (renewable)About Quantanite:Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed up with exceptional results. We have big dreams and are constantly looking for new colleagues to join us who share our values, passion, and appreciation for diversity.Job Description:

Perform data entry and processing using Google Sheets and CRM tools
Carry out various back-office activities on online platforms as per client guidelines
Ensure timely and high-quality task delivery
Proactively escalate any task-related issues to the management team
Conduct online research to verify and validate information when needed
Collaborate with Team Leaders and Managers to meet team targets
Participate in client calls and follow instructions to execute tasks accurately

Job Specifications:

Fresh graduate from any discipline.
Good computer skills (Google Sheets / Excel)
Excellent understanding of English (Reading, Writing & Speaking).
Very good cognitive ability / aptitude.
Must be able to adapt to changes in work hours. (Including night shifts)

Benefits:At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:

Competitive Salary, Transportation Allowance, Monthly Food Allowance, Paid Leave Benefits, Festival Bonuses, Annual Leave Payments, Additional Payment for Working Overtime, Medical Insurance, Reward and Recognition Programs (Monthly and Yearly), and Extra Allowance for Working Odd Hours.

Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
Events: Regular team and organization-wide get-togethers and events.

Future development:At Quantanite, you’ll have a personal development plan to help you improve in the areas you’re looking to develop over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.You’ll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!

Quantanite

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