Assistant Manager/Manager, Managed Security Service (Pico Public Cloud)

Fiber @ Home Ltd.

  • Dhaka
  • Permanent
  • Full-time
  • 29 days ago
Responsibilities & Context:Oversee end-to-end account management for Pico's Managed Security Service Provider (MSSP) operations.Serve as the key liaison for strategic clients, ensuring effective delivery of managed security solutions.Monitor the performance of security systems, including firewalls, SIEM, endpoint protection, and cloud security.Coordinate with internal security teams and external stakeholders to ensure SLA adherence and threat mitigation.Supervise security operations center (SOC) activities, threat analysis, and incident response.Guide project implementations, new deployments, and upgrades for managed security platforms.Ensure compliance with industry standards and frameworks (ISO 27001, NIST, GDPR).Develop and maintain documentation, including process flows, client reports, and SOPs.Conduct regular risk assessments and suggest improvements for client security postures.Education Requirements:
  • Bachelor/Honors
  • Masters
Experience:
  • 6 to 12 years
  • The applicants should have experience in the following business area(s): Telecommunication
Additional Job Requirements:
  • Age 32 to 42 years
Strong client management, stakeholder engagement, and communication skills.In-depth understanding of MSSP frameworks, cybersecurity architecture, and tools (e.g., Fortinet, Palo Alto, QRadar, Splunk). Specially, Fortinet hardware and virtual appliances (e.g., FortiGate, FortiDDoS, FortiZTNA, FortiAuthenticator, FortiPAM, FortiADC, FortiWeb, FortiSIEM/SOAR, FortiEDR, FortiNAC, etc.Proficient in handling escalations, incidents, and change management processes.-Flexible with work hours during critical events or shifts.Experience in managing SOC or security projects is a plus.Analytical mindset with problem-solving capabilities and attention to detail.Company Information:Fiber @ Home Ltd. is the company which acquired the NTTN (Nationwide Telecommunication Transmission Network) & ITC (International Terrestrial Cable ) license, issued by the GOB. Fiber @ Home has been formed with the professionals and financial backing from leading telecommunication entrepreneurs of the country and in the venture of laying out fiber optic network to cover Bangladesh and beyond with a view to facilitate our ever expanding telecommunication sector. This fiber optic network will eventually become the major backbone for all kinds of telecommunications and electronic entertainment services that we are enjoying these days.

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