Assistant Manager (Knowledge and Research) (Contractual) Level

  • Bangladesh
  • Tk. 45,000 per month
  • Permanent
  • Full-time
  • 5 days ago
Responsibilities & Context:Background:BdREN is the sole National Research and Education Network (NREN) of Bangladesh, connecting institutes for science, research and higher education. Through TEIN we are connected to other NRENs in Asia and the rest of the world, collectively referred to as the Global Research and Education Network (GREN). The principal objective of BdREN is to facilitate Internet and Data Connectivity as well as to provide Computerized Applications and Services support to the Higher Educational Institutions and Research Community of Bangladesh. It is working in close collaboration with the University Grants Commission (UGC) of Bangladesh. An independent eleven-member Board of Trustees are sitting at the helm of the organization which is chaired by the honorable Chairman of UGC. Currently, it is seeking applications, to fill in the following vacancies, from young, energetic, dynamic and prospective candidates who fulfill the eligibility criteria as mentioned below:Functional ResponsibilitiesStakeholder & Relationship ManagementServe as primary relationship owner for university authorities, librarians, and publisher/vendor contacts.Run regular check-ins, maintain account plans, and capture needs/feedback to improve service adoption.Coordinate cross-functional inputs (ICT/NOC, Legal, Finance & Accounts, Communications).Resource Procurement & LicensingSolicit proposals/quotes, compare commercial and licensing terms, prepare evaluation notes, and facilitate approvals.Coordinate timely renewals; maintain a structured subscription portfolio and renewal calendar.Contract & MoU ManagementDraft/review contracts, amendments, and MoUs with publishers and member institutions; propose edits aligned with BdREN interests and compliance requirements.Ensure signatures, safekeeping, metadata tagging, and searchability in a central repository.Track obligations (usage, attribution, access rules, reporting) and monitor compliance.Institution Onboarding, Proposals & DocumentationPrepare and send proposal letters, quotations, and invitation letters to university authorities; maintain correspondence logs.Guide institutions through subscription confirmation and documentation; record decisions and authorized signatories.Access Enablement & Service OperationsCoordinate with university IT/libraries and publishers to enable access (on-campus and remote), including TIGERFed-based remote access and any IP/SAML/Shibboleth/EZproxy integrations as applicable.Validate access (UAT), maintain access runbooks, and coordinate incident resolution with ICT/NOC and vendors.Keep integration diagrams, contact trees, and change records current.Training, Workshops & OutreachPlan and deliver workshops, webinars, and orientation sessions for faculty and librarians; develop quick guides, FAQs, and video snippets.Partner with Communications to lead awareness initiatives (mailers, web pages, flyers, success stories) to highlight available resources and access options-avoiding transactional language.Usage Analytics, Insights & ReportingCollect and analyze usage, adoption trends, and feedback; propose optimization actions (collection tuning, training focus, access improvements).Produce dashboards and management summaries for leadership review and decision-making.Invoicing Coordination & RecordsTrack issued invoices to member institutions per approved subscriptions; follow up on collections; maintain accurate records and acknowledgments.Reconcile invoice and payment status with Finance & Accounts; prepare periodic summaries and exception reports.Compliance, Risk & QualityEnsure adherence to license terms, copyright, fair use, data privacy, and BdREN policies.Maintain version-controlled SOPs (procurement, onboarding, access, support, invoicing, renewals).Automate repetitive workflows (templates, trackers, dashboards) and streamline documentation.Education Requirements:
  • Bachelor of Science (BSc) in Information Science & Library Management
  • Bachelor of Science (BSc) in Information Systems
  • Bachelor of Business Administration (BBA)
A 4-Year bachelor in Library & Information Science, Information Systems/Technology, Business Administration, or a related field.Experience:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): NGO
Additional Job Requirements:
  • Age At most 32 years
Experience: 1-2 years in e-resources, academic libraries, publishing/vendor relations, consortia, or related roles (Academic environment preferred).Age Limit: Maximum 32 years (on the last date of submission of Application) having Bangladeshi nationalityRequired Skills & CompetenciesStrong stakeholder management and communication skills (English & Bangla).Familiarity with academic publishing, library consortia models, and e-resource workflows.Basic Working knowledge of access/authentication technologies (SAML/Shibboleth, IP-based access, EZproxy) and basic troubleshooting.Understanding of usage standards and tools, and comfort with data analysis.Basics of contract review and procurement coordination.Proficiency with office productivity suites; experience with CRM and documentation repositories is a plus.Organized, detail-oriented, and deadline-driven; strong writing skills for proposals and official correspondence.Compensation & Other Benefits:Monthly consolidated remuneration of BDT 45,000/- (Forty-five Thousand)Two festival bonuses (each equal to monthly basic salary BDT 27,000/-)Baishakhi Allowance (20% of the monthly basic salary)Group Insurance and Health Check upTA and DA as per BdREN rulesCompany Information:Bangladesh Research and Education Network (BdREN) Trust is a non-profit organization engaged in operating and maintaining the only Research and Education Network (REN) in Bangladesh. The principal objective of BdREN is to facilitate and support research activities in Bangladesh.

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