Territory Delivery In-Charge/ Distribution Manager

Dhaka
Tk. 25,000-30,000 per month
Permanent
Full-time

4 days ago

Responsibilities & Context:Job Responsibilities:Position OverviewWe are looking for a responsible and proactive Territory Delivery In-Charge /Distribution Manager to manage delivery operations within a specific territory. This individual will oversee a team of 10-20 delivery personnel, ensure timely and accurate delivery to pharmacies, manage workforce rosters, handle conflict resolution, and maintain end-to-end accountability over cash deposit and delivery reporting processes.This is a field-centric leadership role that requires strong coordination skills, team handling experience, and the ability to enforce operational discipline in a time-sensitive environment.Key ResponsibilitiesTeam Management:
Ensure that all assigned deliverymen report to duty on time, maintain discipline, and follow operational instructions consistently.Rostering & Shift Planning:
Prepare and manage weekly rosters to ensure uninterrupted 7-day delivery coverage with fair weekend planning and leave balancing.Delivery Assignment & Load Balancing:
Distribute delivery tasks efficiently to ensure all orders are dispatched to the correct address and optimize coverage in case of emergency leaves.Real-Time Problem Solving:
Resolve shop-level issues raised by pharmacy owners, address delivery disruptions, and ensure each case is followed up properly.Cash Handling Oversight:
Verify that all deliverymen have submitted due payments in the accounts or to the cash counter in full, and maintain compliance with internal processes.Fraud & Misreporting Prevention:
Monitor deliverymen for false reporting or absentee behavior disguised as field work. Escalate disciplinary issues when needed.Return Verification:
Confirm legitimacy of product returns - ensure they are due to valid customer reasons and not delivery failure or avoidance.Customer Commitment Fulfillment:
Ensure that deliveries are completed within the promised time windows, maintaining HealthOS's commitment to service reliability.Reporting & Coordination:
Submit daily activity summaries using Google Sheets, report escalations, and maintain continuous communication with the central delivery operations team.Candidates with their own motorbike and a valid driving license will get preference.Qualifications & SkillsMinimum Bachelor's degree in any disciplinePrior experience in logistics, delivery, or team coordination roles preferredStrong leadership and conflict resolution skillsAbility to handle field-level urgency and motivate blue-collar workforceFamiliarity with Google Sheets, and comfort using smartphones/apps for task managementHigh personal integrity and accountability under pressureYour responsibilities include:Ensuring every deliveryman reports, leaves, and returns on timeAssigning delivery orders based on route, workload, and emergenciesVerifying cash deposits and app updates from deliverymenPreventing misreporting, absenteeism, and unauthorized returnsCoordinating return validations and reporting field incidentsSubmitting Google Sheets-based reports to central delivery operations dailyEducation Requirements:

Bachelor/Honors

Experience:

1 to 3 years
The applicants should have experience in the following business area(s): Wholesale, Software Company, Pharmaceutical/Medicine Companies, E-commerce, Logistics Startup

Additional Job Requirements:

Age 20 to 32 years
Only Male

Skills & Expertise:Distribution,Field Supervision,FMCG Sales Marketing,Leadership,Supervision,Team Leadership,TeamworkCompensation & Other Benefits:

Mobile bill

Company Information:HealthOS has launched a mobile app that aims to revolutionize the way pharmacies buy medicines at the best price including doorstep delivery. By combining business needs with cutting-edge digital technology, we aim to make daily purchasing easier, faster, and more transparent; and it makes the overall experience more rewarding for pharmacy owners. We are focusing more to develop hassle-free delivery to our partners within the best timeline.

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