Business Development Manager, Employee Banking

• Ensure that the team monthly targets are effectively allocated and are met consistently.
• Monitor and evaluate the day-to-day performance of direct reports and take necessary actions.
• Engage and motivate the team.

• Ensure direct reports practice appropriate sales and marketing skill
• Manage Client Complaints appropriately (if any)

• Adhere to all policies, guidelines and procedures and comply with local regulatory requirements
• Ensure best effort to protect bank's and client's interest against Fraud/ mis-selling
• Attend training, acquire knowledge and apply to job function
• To comply with all applicable money laundering prevention procedures

• Ensure error free instruction submission by direct reports

• Ensure escalation of H&S related issues in a timely manner.

• Internal: CDD team, Operations, Credit, BORMs, All Product & Segment Heads and Managers, Client Relationship Heads, Branch Managers, Client Experience, Fraud Risk Management, Client Centre, SBIM, People capability, HR
• External: Clients

• Minimum Bachelor's degree

• Leadership skills to lead and motivate sales team.
• Strong selling and inter-personal skills required convincing customers and selling bank products.
• Creativity in terms of meeting customer demands with existing products.
• Initiative and drive to achieve set targets and service standards.
• Organisation skills (Campaigns, Promotions, Mail shots, seminars etc.)
• Adherence level of Bank's policies and procedures

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered