Visa Consultant
Trip Designer
- Badda, Dhaka
- Permanent
- Full-time
- 10:00 AM - 7:00 PM (Saturday to Thursday).
- Weekly Holiday: Friday and Government Holidays.
- Full-time, Office-based Job.
- Location: Badda, Dhaka (8th Floor, Azhar Comfort Complex, Pragati Sarani).
- Assist clients in preparing complete visa applications for first-world destinations (USA, Canada, UK, Schengen, Australia, Japan, New Zealand, South Korea).
- Guide applicants in preparing supporting documents such as bank statements, employment letters, solvency certificates, travel history, and accommodation proof.
- Review and check all documents carefully to minimize mistakes and avoid rejection.
- Provide professional consultation to clients regarding the type of visa suitable for them (Tourist, Business, Student, Family Visit, Work Visa).
- Give clear guidance on requirements, processing times, and embassy/VFS center procedures.
- Handle client queries with patience, clarity, and professionalism.
- Maintain updated knowledge of embassy rules, submission requirements, appointment systems, and biometric processes.
- Assist clients in booking embassy or VFS appointments, completing online application forms (DS-160, UKVI, Schengen forms, ImmiAccount, etc.).
- Train and prepare clients for visa interviews, helping them understand possible questions and how to answer them confidently.
- Provide one-on-one coaching for high-profile visa cases.
- Work closely with colleagues to ensure smooth service delivery.
- Report daily updates to management regarding application status, client feedback, and challenges faced.
- Maintain client records with confidentiality and integrity.
- Bachelor/Honors
- Minimum Bachelor's Degree in any discipline. (Background in Tourism & Hospitality, English, or Business Studies is a plus.)
- 1 to 2 years
- The applicants should have experience in the following business area(s): Consulting Firms, Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service
- Age 22 to 36 years
- At least 1-2 years of experience in visa processing, consultancy, or related field.
- Strong knowledge of visa processes for USA, Canada, UK, Schengen, Australia, Japan, New Zealand, South Korea, and Asian countries.
- Excellent communication skills in both Bangla and English.
- Computer literacy is essential (MS Office, online visa portals, e-mail communication, and using Ai technology).
- Ability to work under pressure and meet deadlines.
- Smart, energetic, and confident personality.
- Strong problem-solving ability.
- Ability to multitask and handle multiple client files at once.
- High sense of responsibility, honesty, and professionalism.
- Willingness to learn new updates in immigration and visa rules.
- Customer service mindset with a positive attitude.
- Mobile bill,Tour allowance,Performance bonus
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
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