IT Support Engineer

Gulshan, Dhaka
Tk. 15,000-25,000 per month
Permanent
Full-time

28 days ago

Responsibilities & Context:Provide technical support to end-users, including hardware, software, and networking troubleshooting.Installation and fixing of computer hardware, software, network and its configuration.Provide timely technical assistance via phone, email, chat, or in-person to internal staff and external clients.Maintain and update network documentation and reports.Set up and manage user accounts, permissions, and access rights in Active Directory and other systems.Monitor and maintain company IT infrastructure including LAN/WAN, servers, printers, CC Camera and internet connections.Diagnose and resolve issues related to system performance, operating systems, and network connectivity.Perform routine maintenance tasks such as data backups, antivirus updates, and patch management.Maintain inventory of IT equipment, software licenses, and other IT assets.Collaborate with vendors for procurement and warranty support.Ensure data security and support compliance with IT policies.Must have knowledge of inventory management.A mindset to work during holidays if necessary.A positive attitude toward physical work (IT related) is essential.Education Requirements:

Bachelor of Science (BSc) in Computer Science & Engineering
Diploma in Engineering in Computer Science & Engineering

Experience:

1 to 4 years
The applicants should have experience in the following business area(s): Hotel,Real Estate,Group of Companies,Developer
Freshers are also encouraged to apply.

Additional Job Requirements:

Only Male

Compensation & Other Benefits:Yearly salary review and performance bonuses.Two festival bonuses.Lunch provided (Partially Subsidized).Mobile bill allowance (Terms & Conditions Apply).Friendly and growth-oriented work environmentCompany Information:Goldsands Hotels and Resorts Ltd is one of the premier hotel development and investment companies in Bangladesh maintaining a laser focus on quality and process in every facet of development. Driven by a relentless desire to streamline and advance, we lead our partners and investors toward a future of profit and growth. Our ambition is to build and develop world class hotels and suites at Coxsbazar which is the longest beach in the world also other tourism sector. The unique features of our project ensure investors a sound and valuable venture providing substantial profit sharing. Our objective is to provide real hospitality and flourish our tourism industry. Furthermore to produce value and unparalleled results for our owners by creating products that fulfills individual customer expectations. Our experts accompany every step of the development process from the initial idea of investing in a hotel to its grand opening and ensure that an economically viable and successful hotel is created. Our investors benefit from the comprehensive know-how and expertise of Goldsands Hotels and Resorts Ltd, tried-and-tested efficient processes and the excellent business results our hotels achieve. Goldsands Hotels and Resorts Ltd. is market leader in tourism and high-end real estate at Coxs Bazaar. Each project are executing with meticulous detail and tremendous precision by our dynamic design team. Our consultants are handpicked from the very best in this sector. Within short period of time Goldsands Hotels & Resorts Ltd. acquired outstanding reputation by creating the best hotels with world renowned international Hotel chains at Coxs Bazar, Kuakata & other tourism sector.

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