Junior Executive, Customer Support & Transcription

A I Khan Lab Ltd.

Responsibilities & Context:Purpose of the Job:

Receive & prepare pathology specimens, following approved standards & policies . The ability to retrieve, communicate or otherwise present information in a written, auditory, or visual fashion is essential.

Major Responsibilities :

Interview patients to obtain personal and financial information, insuring the accuracy and completeness of that information
Collect and process any necessary service payments
Greets patients and complete registration process
Give him/her proper guidance to collect necessary information and describe properly our policy regarding report delivery and other staffs.
In case of the phone calls, talk to the person humbly and remain calm while talking.
Inform about delaying in report delivery very softly and describe the reason.
Maintains files of requisitions & type reports.

Required critical behavioural competencies

Ability to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agencies.
Ability to communicate clearly and concisely

Education Requirements:

Just graduatedExperience:

At least 1 years
The applicants should have experience in the following business area(s): Diagnostic Centre

Additional Job Requirements:Having 1-year work experienceRequired key skills: Knowledge of medical terminology desired

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