Customer Support Executive

Get Aid Ltd

Dhaka
Permanent
Full-time

8 days ago

Responsibilities & Context:Job Context: YOUR Campus is a student-focused startup offering smart services (App-operated washing machine, snacks & beverage vending machine, smart lockers, e-commerce & bus ticketing & insurance) across 25+ universities in Bangladesh. We are looking for proactive Customer Support Executives to ensure smooth service and user satisfaction.Job Responsibilities:

Respond to calls, WhatsApp messages & in-App feedback from users.
Provide accurate info & resolve service-related issues.
Coordinate with operations team for quick problem-solving.
Keep records of customer interactions & prepare reports.
Share user feedback with operations teams.

Education Requirements:

HSC
Bachelor/Honors

Experience:

At most 1 years
The applicants should have experience in the following business area(s): IT Enabled Service
Freshers are also encouraged to apply.

Additional Job Requirements:

Age 18 to 35 years

Skills & Expertise:Basic computer skill,Customer Relationship Management,Customer Support,Strong communication skills.Compensation & Other Benefits:

Mobile bill
Festival Bonus: 2

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