Responsibilities & Context:Primary Responsibilities:Promote and develop third party Social Audit (Quality, Health, Environment & compliance) business under Business Assurance Department to achieve company revenue targets.Build and maintain key customer relationships. Identify business opportunities, negotiate deals and ensure client satisfaction.Improve market position and contribute to financial growth.Specific Responsibilities:Implement & create sales plans to grow SGS Social Audit service's revenue.Identify, research, plan and contact potential clients to establish new business.Liaise with Key Accounts Executives, as well as Management Staff to ensure Systems are fully deployed and utilizedAnalyzing customer satisfaction level with appropriate tools.Advice and support the preparation of local quotations, service agreements and local tenders.Handling customer complaints effectively for better customer service.Ensure communication and coordination with other teams (e.g. KAE, auditors and management) to facilitate the successful handover and execution of services.Make daily field visits to customers & using face to face contact to provide a personal service to retain existing business, increase volume and pursue new customers.Ensure timely preparation/follow up of quotes and submission of all information as requested by clients.Monitor customer satisfaction by doing regular survey etc.Cooperate fully with any investigations in relation to Quality issues or Integrity where requiredEducation Requirements:
Master of Business Administration (MBA) in Marketing
Experience:
3 to 5 years
Additional Job Requirements:Strong knowledge and experience in the relevant field (Third party Social Audit Service).Ability to manage multiple tasks independently and effectively. Self-motivated, customer-focused and quality-driven.Must have mentality to travel any where in Bangladesh.Upholds SGS standards of ethics and integrity in all actions.Skills & Expertise:Analytical and Decision making ability,Excellent communication skill,leadership and negotiation,Microsoft Excel,Microsoft PowerPoint,MS Office,Willing to TravelCompensation & Other Benefits:
Over time allowance
Salary Review: Yearly
Festival Bonus: 2
Medical AllowanceProvident FundGratuityAnnual Leave EncashmentHealth Insurance Including Spouse & 2 ChildrenLife InsuranceProfit BonusDress AllowanceCompany Information:SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Our brand promise - when you need to be sure - underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.