Deputy Manager - Corporate Sales

• Built and maintain a successful relationship with customers.
• Maintain composure and patience in face-off difficult customer situations.
• Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
• Outstanding customer service skills and a dedication to the customer service experience.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Adhering to Incident Management procedures.
• Ability to prepare reports, documentation and provide formal training to users.
• Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.

• Only Male

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