Executive, Sales & Marketing (Holidays)

Travel Business Portal

Dhaka Sylhet
Permanent
Full-time

10 days ago

Responsibilities & Context:· Respond promptly and professionally to customer inquiries via phone, email, and in person.· Build and nurture strong, long-term client relationships to ensure satisfaction and repeat business.· Address and resolve customer complaints with professionalism, empathy, and a sense of urgency.· Maintain accurate and up-to-date records of customer interactions, bookings, and transactions.· Collaborate with the sales and service teams by sharing customer feedback and insights to enhance offerings.· Make proactive outbound calls to promote holiday packages, travel services, and special offers.· Assist clients with their travel needs by providing tailored advice and recommendations.· Prepare and deliver customized quotations based on individual customer requirements.· Conduct detailed internet research on destinations, packages, and pricing to support accurate and competitive quotations.· Follow up with customers post-booking to confirm satisfaction, ensure service delivery, and encourage referrals or repeat business.· Responsible for creating and updating travel itineraries in line with client requirements and organizational policies.· Ensure itineraries are clear, cost-effective, and aligned with schedules and budgets.Education Requirements:

Bachelor/Honors

· Strong communication skills - clear, polite, and confident in both spoken and written communication.· Friendly and customer-focused personality with a proactive and solution-oriented mindset.· High attention to detail, especially important for planning and managing travel logistics.· Proficiency in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is an advantage.· Comfortable using the internet and online tools for destination research and price comparison.· Strong multitasking and organizational skills; able to work efficiently in a fast-paced, dynamic environment.Experience:

1 to 2 years
The applicants should have experience in the following business area(s): Travel Agent
Freshers are also encouraged to apply.

Additional Job Requirements:

Age 22 to 28 years

Skills & Expertise:Digital Marketing (Social Media Marketing),Email Communications,Internet browsing & online work ability.,Microsoft Office,Social Media ManagementCompensation & Other Benefits:

Mobile bill
Salary Review: Yearly
Festival Bonus: 2

Company Information:Introducing Travel Business Portal (TBP) - The One-Stop Solution for Travel Agents! -www.travelbsuinessportal.com -info@aotrek.com Travel Business Portal (TBP) is a leading travel technology multinational company based in Bangladesh and six other countries. We are the first and only B2B travel booking platform that offers travel agents access to a vast inventory of flights from top airlines in Asia and around the world. We also provide 24/7 customer support and massive commissions. Travel Business Portal combines its expertise, industry connections, and innovative spirit to revolutionize the way multinational flights are aggregated in Bangladesh and across the World. TBP is committed to providing travel agents with the tools and resources they need to succeed. Our platform is easy to use and provides agents with real-time flight information, competitive pricing, and a variety of booking options. We also offer a comprehensive suite of support services, including 24/7 customer support, marketing materials, and training. TBP is a trusted partner for travel agents. We have a proven track record of providing excellent service and value. Our clients love our platform and our support services. They appreciate our commitment to innovation and our willingness to go the extra mile to help them grow their businesses. Travel Business Portal, the brand developed by Aotrek Tourism Ltd, showcases a cutting-edge platform that offers B2B partners unrivaled access to a vast inventory of flights from top airlines in Asia and around the world. By collaborating with TBP, travel businesses gain a competitive edge, providing their customers with unparalleled travel options and experiences. Our country office is in Bangladesh (HQ), Malaysia, Nepal, Thailand, Cambodia, Dubai, India and Singapore.

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