Customer Service Executive

Spire Technology Limited

Uttara, Dhaka
Tk. 15,000-20,000 per month
Permanent
Full-time

22 days ago

Responsibilities & Context:Maintain CRM, Website, Inbound calls and Offline visitor for engaged with customer.Gather customer data and offer services or products according to their needs.Make outbound calls or communicate by sales channel for follow-up potential customers.Achieve sales target in any situation.Record and manage orders and payment in sales channel (Order entry, Packing, Courier entry, Payment management etc.)Monitor and manage logistic channels for successful deliveryMaking report for management·Complete additional task given by management.Education Requirements:

Bachelor/Honors

Experience:

At least 2 years
The applicants should have experience in the following business area(s): Software Company

Additional Job Requirements:

Age 22 to 33 years
Only Female

Working skill

Experience in CRM, Omni channel, Website order management and Tele sales
Knowledge on e-commerce, f-commerce, sales funnel, customer psychology
Good at Microsoft office.
Good at presentation.
A class communication skills.
Confidence for handling any critical situation and work under pressure.
Good expertise of team work for generate sales and meet monthly target.
Excellent convince skill of handling customers for get the deal done in any situation.

Soft Skills

Quick learner·
Self-learner·
Problem solver·
Smart·
Punctuality·
Time management·
Target archiver·
Self-motivated

Skills & Expertise:Boutique Fashion,Ecommerce,Expertise on Customer Relationship Management (CRM) handling.,Fashion and Lifestyle Brand,Online MarketingCompensation & Other Benefits:

Performance bonus
Salary Review: Yearly
Lunch Facilities: Full Subsidize
Festival Bonus: 2

Skill developmentOffice time (10 am to 6 pm)

Bdjobs

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