Executive - Customer Support

• Attending customers' complaints and queries through phone calls, emails, or others Configure Mikrotik, Netgear, TP-Link, Belkin, Linksys etc Router and Access point.
• Providing remote and onsite technical supports to the clients inside or outside Dhaka.
• Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault Diagnosing and troubleshooting hardware, software, and network faults.
• Performing installations and deployments of various solutions and services at client end.
• Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
• Provide Client & In-house technical Support.
• 24x7 shifting duty

• At least 1 years
• Freshers are also encouraged to apply.

• Age 22 to 30 years
• Only Male

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