Responsibilities & Context:Job ResponsibilitiesHandle incoming calls, messages, and emails from customers.Listen to customer complaints/issues and provide solutions or forward to the concerned department.Provide product-related information and support order processing.Maintain polite and professional communication with customers.Prepare daily reports and update the team lead.Job Location: Ga-94, Gulshan Badda Link Rd, Dhaka 1212, Dhaka, BangladeshEducation Requirements:
Bachelor/Honors
Additional Job Requirements:
Only Female
Experience: Prior experience will be an advantage, but freshers are also encouraged to apply.Strong communication skills (Bangla & English)Basic computer knowledge (MS Office, E-mail, Social Media)Patience and responsibility in handling customersAge: InfinityCompensation & Other Benefits:Performance bonusYearly incrementFestival bonus